Privacy with Delicacy
At Arka, intimacy is at the heart of our philosophy. That includes the way we handle your personal information — always with care, respect, and transparency.
Privacy with Delicacy
At Arka, intimacy is at the heart of our philosophy. That includes the way we handle your personal information — always with care, respect, and transparency.
Information We Collect
When you interact with Arka, we may collect the following information:
- Name, email address, phone number, and billing details when making a reservation.
- Identification details provided upon check-in.
- Preferences you share with us to personalize your stay.
- Technical information when browsing our site (cookies, IP address, browser type).
How We Use Your Information
Your information is used only to:
- Process and manage reservations via Cloudbeds (our booking partner).
- Communicate confirmations, updates, or offers relevant to your stay.
- Enhance your guest experience through personalization.
- Comply with legal and regulatory requirements.
We never sell or rent guest data.
Sharing of Data
- Cloudbeds: Your booking information is processed securely through Cloudbeds’ reservation platform, following industry-standard compliance protocols.
- Payment Providers: Payment data is encrypted and shared only with authorized payment processors.
- Legal Requirements: We may share information if required by law, regulation, or court order.
Data Retention
- Reservation records are retained only as long as necessary for legal, tax, or operational purposes.
- Marketing communications are optional, and you may opt out at any time.
Your Rights
Depending on your jurisdiction (GDPR, CCPA, etc.), you may:
- Request access to the information we hold about you.
- Correct inaccuracies or request deletion.
- Withdraw consent for marketing communications.
Cookies & Website Use
We use cookies for:
- Website functionality.
- Analytics to understand how guests engage with our site.
- Improving usability and performance. communications.
Guests may disable cookies in browser settings, though some site features may be limited.
Security of Information
We apply technical and organizational safeguards to protect guest data against unauthorized
access, alteration, or disclosure. Cloudbeds’ booking system uses SSL encryption and PCI-DSS
certified providers for secure payments.
Updates to Policy
This Privacy Policy may be updated from time to time. The latest version will always be
available on this page, with the revision date clearly indicated.
At Arka, privacy is intimacy. Just as we create sanctuaries for silence and peace, we protect
your information with the same refinement and care.